Customer CWC How to Use Guide
This guide is to help you navigate data and information about your network. The accounts held, how to download information and filer/sort data available to you. You will not be able to change any settings or system designs - this is read-only.
Please note all sensitive data has been overlaid with grey boxes for this guide - you will see all data on your own CWC Portal.
The Guests Screen shows all users that have used the system with all registered contact details collected on sign up. This also shows the sign-up type, credit card or debit card. The data is able to be downloaded using the blue "download" button at the top of the screen. Before downloading - make sure in the date range box the correct date range has been selected.
Clicking the blue "Details" button brings up a pop-up box showing a users profile, contact details along with data usage and time spent on the network.
Details Pop-Up Screen - Click to Enlarge
Date range selector - Click to Enlarge
Main Dashboard Screen - Click to Enlarge