Wireless Networking - Problem Solving!
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All clubwifi networks are similar in the way they operate - they allow access for users to the internet wirelessly.
Understanding Wifi Problems - The majority of issues arise when devices Wifi settings are not correct for public network use. You are able to find detailed information in the support are of the website for specific devices.
If you are having problems connecting to one of our networks, follow these simple steps.
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1.Make sure your wifi is on, you have good signal strength and your device has an IP Address from the network
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2.Open a browser and check the login screen - it may be worth while typing a new address in the address bar to prompt an internet call/request - this will force the server to check and deliver a login page.
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3.If you get a login page and still cannot get online, ensure you have selected the CORRECT login - if you have a prepaid card - select Prepaid Card from the LOGIN SELECTION, same with Credit Card and Authorised User - these are all separate accounts and use relative databases to match your selected login details to authorise access.
If you query is not solved here - please use the contact form to get in touch.